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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
crm consultant for high tech components:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
crm consultant for high tech components:
... Due to the number of earlier stipulated components that are used to ...
concerned with ensuring regulatory compliance and patent protection; high-tech and fashion
...
Published:
2004-07-22
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Abstract:
Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its
ability to develop its own applications in collaborative effort with its prominent customers. (...)
Excerpt related to
crm consultant for high tech components:
... Also worth mentioning is the high-tech industry-specific version of
Oracle E ... on a single global repository designed to manage products, components and projects
...
Published:
2004-01-05
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Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
crm consultant for high tech components:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
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Abstract:
The product development life cycle - innovate, conceptualize, plan, design, procure, produce, deliver, service, and retire
- naturally includes multiple people, operating in multiple departments, and typically from multiple companies, each with
locations in multiple countries around the world. Solving in (...)
Excerpt related to
crm consultant for high tech components:
The product development life cycle - innovate, conceptualize, plan, design, procure, produce, deliver, service, and retire
- naturally includes mu...
Published:
2003-10-09
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Abstract:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively
address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and
the product’s underlying architecture, support chang (...)
Excerpt related to
crm consultant for high tech components:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address
these businesses’...
Published:
2008-02-27
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Abstract:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through partnerships and acquisitions, they are creating viable products, which are enabling enterprises to see greater
return. (...)
Excerpt related to
crm consultant for high tech components:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through part...
Published:
2006-05-03
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Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
crm consultant for high tech components:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
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Abstract:
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media,
insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented
provider of industry-tailored solutions. (...)
Excerpt related to
crm consultant for high tech components:
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media,
insurance, chemicals,...
Published:
2006-05-25
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Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
crm consultant for high tech components:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
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Abstract:
The arms race to marshal the most complete corporate performance management platform has intensified among major vendors.
Many have a comprehensive set of business intelligence (BI) functionality. (...)
Excerpt related to
crm consultant for high tech components:
The arms race to marshal the most complete corporate performance management platform has intensified among major vendors.
Many have a comprehensiv...
Published:
2005-07-13
-
Abstract:
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media,
insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented
provider of industry-tailored solutions. (...)
Excerpt related to
crm consultant for high tech components:
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media,
insurance, chemicals,...
Published:
2006-05-25
-
Abstract:
While the recent joining of complementary forces by Microsoft Business Solutions and Autodesk will make many heads turn,
a lot more detail and clarifications are needed for the alliance to establish itself as an ERP-PLM superpower in the mid-market. (...)
Excerpt related to
crm consultant for high tech components:
While the recent joining of complementary forces by Microsoft Business Solutions and Autodesk will make many heads turn, a
lot more detail and cla...
Published:
2003-11-17
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
crm consultant for high tech components:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
Are You Ready for the Project Economy?. Search for Templates and Other Software Related To Project Economy. The multitude
of messages and media in this interactive age contributes to a fragmented consumer goods market. Shorter product life cycles,
mass product customization, and increasing supply chain co (...)
Excerpt related to
crm consultant for high tech components:
Are You Ready for the Project Economy?. Search for Templates and Other Software Related To Project Economy. The multitude
of messages and media in ...
Published:
2010-03-11
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Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
crm consultant for high tech components:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
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Abstract:
The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS,
seems to have found its soul after the recent acquisition of its former competitor Frontstep and Frontstep's extended-ERP
product line on a Microsoft .NET-based technology platf (...)
Excerpt related to
crm consultant for high tech components:
Is MAPICS Getting the Magic of PLM? Part One: Recent Events and Market Impact. Jim Brown and PJ Jakovljevic - July 20, 2004.
Comments: 0. Read Comments ...
Published:
2004-07-20
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Abstract:
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common
perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other
applications, when combined with effective project mana (...)
Excerpt related to
crm consultant for high tech components:
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common
perception is that to...
Published:
2010-03-11
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Abstract:
Your Challenge: Get Decision Makers' Approval for Human Capital Management: How Top Organizations Drive Company Profits Efficiently.
Specific, Measurable, Achievable, Relevant and Time-Bound. This benchmarking study analyzes human resources (HR) performance
for over 200 best-practice companies in three ca (...)
Excerpt related to
crm consultant for high tech components:
Human Capital Management: How Top Organizations Drive Company Profits Efficiently. Source: SAP. Document Type: White Paper
Description ...
Published:
2010-03-11
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Abstract:
The ultimate winner in the SOA market will have to provide industry-specific solutions solving essential problems that others
cannot. Focus must move away from technology lock-in and vendor dependency, to best solutions for customers, even if it means
customers can use competitor products. (...)
Excerpt related to
crm consultant for high tech components:
The ultimate winner in the SOA market will have to provide industry-specific solutions solving essential problems that others
cannot. Focus must m...
Published:
2005-05-07