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Abstract:
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for
Clarify Inc., a leader in the CRM space that was bringing in $250 million in revenues annually. Now, in July of 2001, with
Nortel expecting losses in the order of US$19.2 billion, Cl (...)
Excerpt related to
crm consulting for high tech components:
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for
Clarify Inc., a leader i...
Published:
2001-07-26
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Abstract:
J.D. Edwards is leaner, meaner, much more aggressive and with a winning attitude than it has been in the past. It is not
easy to regain momentum in a down economy, and kudos to J.D. Edwards for seemingly succeeding in doing exactly that. (...)
Excerpt related to
crm consulting for high tech components:
JD Edwards is leaner, meaner, much more aggressive and with a winning attitude than it has been in the past. It is not easy
to regain momentum i...
Published:
2002-10-07
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Abstract:
In anatomic terms, J.D. Edwards has been showing some muscles on top of its solid but unexciting ERP skeleton and XPI-based
connective tissue, chords and cartilages. (...)
Excerpt related to
crm consulting for high tech components:
In anatomic terms, JD Edwards has been showing some muscles on top of its solid but unexciting ERP skeleton and XPI-based
connective tissue, cho...
Published:
2002-01-16
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Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
crm consulting for high tech components:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Published:
2010-02-05
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Abstract:
In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and
margin management. The market should take notice, while the competition should indeed watch out. (...)
Excerpt related to
crm consulting for high tech components:
In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and
margin management. The...
Published:
2008-05-02
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Abstract:
J.D. Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its
direct competitors’ upbeat postures. During this year's FOCUS conference for its QUEST User Group, J.D. Edwards demonstrated
somewhat more galvanized strategy than the one it initi (...)
Excerpt related to
crm consulting for high tech components:
JD Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its direct
competitors’ upbe...
Published:
2001-07-03
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Abstract:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some
challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification
of assimilating its two former subsidiaries, SAP (...)
Excerpt related to
crm consulting for high tech components:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges
moving forward...
Published:
2002-06-06
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Abstract:
Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its
ability to develop its own applications in collaborative effort with its prominent customers. (...)
Excerpt related to
crm consulting for high tech components:
... Also worth mentioning is the high-tech industry-specific version of
Oracle E ... on a single global repository designed to manage products, components and projects
...
Published:
2004-01-05
-
Excerpt related to
crm consulting for high tech components:
... such as Microsoft Dynamics CRM and salesforce ... insurance & financial
services, high-tech, media, etc.). ... geographic presence, and limited
consulting service and ...
Published:
2011-08-03
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Abstract:
i2 Technologies is the largest and fastest growing vendor of supply chain management software with $751 million in revenue
over the last twelve months and a 105% average growth rate over the last five years. Fueled by a powerful sales and marketing
machine and aggressive strategies for corporate developm (...)
Excerpt related to
crm consulting for high tech components:
i2 Technologies is the largest and fastest growing vendor of supply chain management software with $751 million in revenue
over the last twelve mo...
Published:
2000-10-18
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
crm consulting for high tech components:
... Due to the number of earlier stipulated components that are used to ...
concerned with ensuring regulatory compliance and patent protection; high-tech and fashion
...
Published:
2004-07-22
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Abstract:
In anatomic terms, J.D. Edwards has been showing some muscles on top of its solid but unexciting ERP skeleton and XPI-based
connective tissue, chords and cartilages. (...)
Excerpt related to
crm consulting for high tech components:
In anatomic terms, JD Edwards has been showing some muscles on top of its solid but unexciting ERP skeleton and XPI-based
connective tissue, cho...
Published:
2002-01-16
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Abstract:
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting
partners. PeopleSoft also has a new platform, a new set of products and a new surprising attitude of lambasting competition.
Further, its financial results for the second quarter (...)
Excerpt related to
crm consulting for high tech components:
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting
partners. PeopleSoft...
Published:
2000-09-05
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Abstract:
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media,
insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented
provider of industry-tailored solutions. (...)
Excerpt related to
crm consulting for high tech components:
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media,
insurance, chemicals,...
Published:
2006-05-25
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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
crm consulting for high tech components:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
crm consulting for high tech components:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
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Abstract:
Today, SAP is in the process of completing one of its most aggressive new product launches in its history by introducing
its "New Dimension" products line, which initially includes independent business applications for Supply Chain Management,
Client Relationship Management (CRM, Business Intelligence (B (...)
Excerpt related to
crm consulting for high tech components:
Today, SAP is in the process of completing one of its most aggressive new product launches in its history by introducing its
"New Dimension" produ...
Published:
1999-09-01
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Abstract:
During the last two decades, many of the old vertically integrated enterprise/empires have splintered into numerous core-competency-focused
firms, loosely bound into the so-called virtual extended enterprises. (...)
Excerpt related to
crm consulting for high tech components:
During the last two decades, many of the old vertically integrated enterprise/empires have splintered into numerous core-competency-focused
firms,...
Published:
2004-02-12
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Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Excerpt related to
crm consulting for high tech components:
... Find out how integrating business processes and customer relationship management (CRM)
data can help you deliver new service offerings and improve the customer ...
Published:
2010-03-11
-
Abstract:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some
challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification
of assimilating its two former subsidiaries, SAP (...)
Excerpt related to
crm consulting for high tech components:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges
moving forward...
Published:
2002-06-06