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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
Despite notable functional and technological initiatives, the challenge for Epicor and its affiliate channel also remains
the management of multiple flagship ERP product lines. Also, while the products may have their separate niches, they will
in many more instances be similar enough to confuse former se (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
Despite notable functional and technological initiatives, the challenge for Epicor and its affiliate channel also remains
the management of multip...
Published:
2003-08-25
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Abstract:
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges
by allowing them to restructure their supply chains, align business processes, define and establish company-supplier relationships,
and integrate information systems to share in (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges
by allowing them t...
Published:
2007-01-19
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Abstract:
Expanding incrementally, with goals that are carefully balanced with providing excellent customer support, close attention
to the bottom line, and leveraging a tried-and-true business model, partnerships and technologies has been ROI Systems' formula
of success. It is now in a position to move forward wi (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
... traditional ERP features with customer relationship management
(CRM), supply ... Customer' orders can be entered as quotes ... or
complex project management/engineer-to ...
Published:
2002-04-04
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Abstract:
Expanding incrementally, with goals that are carefully balanced with providing excellent customer support, close attention
to the bottom line, and leveraging a tried-and-true business model, partnerships and technologies has been ROI Systems' formula
of success. It is now in a position to move forward wi (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
... traditional ERP features with customer relationship management
(CRM), supply ... Customer' orders can be entered as quotes ... or
complex project management/engineer-to ...
Published:
2002-04-04
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
... product portfolio management, project management, customer
needs/feedback ... 3D visualization, change management & quality ...
like PDM, computer aided manufacturing ...
Published:
2004-07-22
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
... manufacturing speed and change management; and automotive ... knowledge,
a strong customer service record ... related products) should consider evaluating
MAPICS, given ...
Published:
2004-07-22
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Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
... & marketing automation, and customer service activities ... configuration,
content management, personalization and relationship optimization, might ...
Published:
2002-06-12
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Abstract:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst its competitors. (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst
its competitors.
Published:
2003-06-04
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Abstract:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people,
which does not really help mind share creation in particular segments of interest. (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people,
which does not really...
Published:
2003-06-14
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Abstract:
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. This part examines how successful Epicor has been in completing its evolution from a vendor of financial
accounting software to a provider of holistic business p (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. Th...
Published:
2001-04-02
-
Abstract:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst its competitors. (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst
its competitors.
Published:
2003-06-04
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Abstract:
This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority
for your organization. This guide to supply chain management (SCM) functions/features will help you determine which SCM features
are a high priority for your organization. Learn ab (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority
for your organization...
Published:
2010-05-04
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Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Abstract:
Enterprise Resources Planning (ERP) business models and information systems originated in the 1970s and 1980s, an inflationary
period. They addressed business priorities that were strongly influenced by inflation. Many manufacturers are now confronting
worldwide price stability, or even deflationary pres (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
... opportunity management (OMS), customer relationship
management (CRM) and ... and close new customer business faster ...
MES) and warehouse management (WMS) systems to ...
Published:
2000-06-29
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Abstract:
During last two years, Made2Manage had mobilized its resources to evolve from a vendor of traditional ERP software to a provider
of 'one-stop-shop' enterprise business applications. (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
During last two years, Made2Manage had mobilized its resources to evolve from a vendor of traditional ERP software to a provider
of 'one-stop-shop...
Published:
2002-02-05
-
Abstract:
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider
of holistic business performance solutions, including integrated front office, back office and e-business capabilities. (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider of
holistic business perf...
Published:
2000-08-29
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Abstract:
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these
companies should start evaluating RFID technology soon as to avoid paying exorbitant compliance costs, in the nick of time
or ensuing penalties due to their noncompliance after th (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these
companies should sta...
Published:
2004-08-20
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Abstract:
The food and beverage industries have very special needs, many of which are externally regulated. Read on to discover some
of the unique challenges and software requirements for these industries. (...)
Excerpt related to
customer relationship management evaluating for computer equipment:
The food and beverage industries have very special needs, many of which are externally regulated. Read on to discover some
of the unique challenge...
Published:
2009-11-27
-
Excerpt related to
customer relationship management evaluating for computer equipment:
... transportation shipments, sales and customer service information ...
When evaluating suppliers, ensure that the solution ... 5. Yard Management
Systems (YMS) The YMS is ...
Published:
2008-03-11
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