-
Abstract:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and
accurate, leading to increased customer satisfaction. (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quotin...
Published:
2007-11-16
-
Abstract:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest
in PLM, are as likely to lead the way. (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise reso...
Published:
2005-10-21
-
Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
-
Abstract:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through partnerships and acquisitions, they are creating viable products, which are enabling enterprises to see greater
return. (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through part...
Published:
2006-05-03
-
Abstract:
Astronics Advanced Electronic Systems was having problems with its product development processes. The company’s home-grown
system of Windows folders, Excel files, and Access databases was causing data inconsistencies that led to costly rework. Learn
how Astronics chose a product lifecycle management (P (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
... Learn how Astronics chose a product lifecycle management (PLM) solution that ...
Download <strong>Case Study: Astronics Advanced Electronic Systems</strong>. ...
Published:
2010-04-19
-
Abstract:
Everything you always wanted to know about Contract Manufacturer, Clearly and simply explained.Read our free whitepaper! As
a contract manufacturer, Western Electronics makes assemblies for its customers. This translates into a huge volume of data
being exchanged—and an exponentially greater number (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
Everything you always wanted to know about Contract Manufacturer, Clearly and simply explained.Read our free whitepaper! As
a contract manufacturer...
Published:
2010-03-11
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its
ability to develop its own applications in collaborative effort with its prominent customers. (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
... that, maybe grudgingly, still listens to the voice of the customer and to the ...
with computer aided design (CAD) and/or product data management (PDM) systems. ...
Published:
2004-01-05
-
Abstract:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest
in PLM, are as likely to lead the way. (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise reso...
Published:
2005-10-21
-
Abstract:
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has unveiled a number of new, possibly
revolutionary enterprise applications that it hopes will help it end a protracted dry season and put it back on the ERP top
chart. The company has invested two years and over a half (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has unveiled a number of new, possibly
revolutionary enterpris...
Published:
2000-09-07
-
Abstract:
To help fashion players achieve the most out of adopting PLM methodology and systems while respecting the uniqueness of fashion
products and business processes, the article introduces a two-layer model to facilitate the process of selecting a fashion
PLM solution. (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
... requirement needs, as well as product-related components of environmental ...
document-based design information and other enterprise management systems, such ...
Published:
2009-10-05
-
Abstract:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively
address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and
the product’s underlying architecture, support chang (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address
these businesses’...
Published:
2008-02-27
-
Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
... Find out how integrating business processes and customer relationship
management (CRM) data can help you deliver new service offerings and improve the customer
...
Published:
2010-03-11
-
Abstract:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Published:
2002-06-24
-
Abstract:
Get optimum efficency and productivity cocnerning PLM-enabled collaboration. Read our free whitepaper! Many of today’s product
lifecycle management (PLM)-enabling technologies allow complex information to be shared by dispersed teams of people. Product
data management (PDM) technology is used to organiz (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
Get optimum efficency and productivity cocnerning PLM-enabled collaboration. Read our free whitepaper! Many of today’s product
lifecycle management...
Published:
2010-03-11
-
Abstract:
By espousing its namesake 5th generation of products that preserves flexibility and provides much more of its own ‘must have’
collaborative applications (i.e. SCM and CRM), J.D. Edwards may start looking forward to the future with its new winning attitude. (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
By espousing its namesake 5th generation of products that preserves flexibility and provides much more of its own ‘must have’
collaborative applic...
Published:
2002-10-02
-
Abstract:
J.D. Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its
direct competitors’ upbeat postures. During this year's FOCUS conference for its QUEST User Group, J.D. Edwards demonstrated
somewhat more galvanized strategy than the one it initi (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
JD Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its direct
competitors’ upbe...
Published:
2001-07-03
-
Abstract:
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting
partners. PeopleSoft also has a new platform, a new set of products and a new surprising attitude of lambasting competition.
Further, its financial results for the second quarter (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting
partners. PeopleSoft...
Published:
2000-09-05
-
Abstract:
PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now
has a pure Internet platform a new set of products and a new assertive attitude. This part examines the strengths and challenges
PeopleSoft now faces in today’s cutthroat competi (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now
has a pure Internet pl...
Published:
2001-06-06
-
Abstract:
From the moment an order is created, Provia Software’s ViaWare and ViaView suites aim at helping managers track orders in
real time and make orders visible throughout the entire delivery process, which is the core of its value proposition. (...)
Excerpt related to
customer relationship management systems for electronics and high tech components:
From the moment an order is created, Provia Software’s ViaWare and ViaView suites aim at helping managers track orders in
real time and make order...
Published:
2003-04-09
Documents
»customer relationship management systems for electronics and high tech components