-
Abstract:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and
accurate, leading to increased customer satisfaction. (...)
Excerpt related to
customer relationship management systems for high tech components:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quotin...
Published:
2007-11-16
-
Abstract:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest
in PLM, are as likely to lead the way. (...)
Excerpt related to
customer relationship management systems for high tech components:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise reso...
Published:
2005-10-21
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Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
customer relationship management systems for high tech components:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
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Abstract:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through partnerships and acquisitions, they are creating viable products, which are enabling enterprises to see greater
return. (...)
Excerpt related to
customer relationship management systems for high tech components:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through part...
Published:
2006-05-03
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
customer relationship management systems for high tech components:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high
tech manufacturers may be noting. (...)
Excerpt related to
customer relationship management systems for high tech components:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there...
Published:
2008-08-22
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer relationship management systems for high tech components:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
customer relationship management systems for high tech components:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
-
Abstract:
In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and
margin management. The market should take notice, while the competition should indeed watch out. (...)
Excerpt related to
customer relationship management systems for high tech components:
In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and
margin management. The...
Published:
2008-05-02
-
Abstract:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high
tech manufacturers may be noting. (...)
Excerpt related to
customer relationship management systems for high tech components:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there...
Published:
2008-08-22
-
Excerpt related to
customer relationship management systems for high tech components:
... The high-tech (hardware and software) and ... prominent
CAD systems, standard integrations ... been established with customer relationship
management (CRM) vendors ...
Published:
2011-08-03
-
Abstract:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest
in PLM, are as likely to lead the way. (...)
Excerpt related to
customer relationship management systems for high tech components:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise reso...
Published:
2005-10-21
-
Abstract:
Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its
ability to develop its own applications in collaborative effort with its prominent customers. (...)
Excerpt related to
customer relationship management systems for high tech components:
... that, maybe grudgingly, still listens to the voice of the customer and to the ...
with computer aided design (CAD) and/or product data management (PDM) systems. ...
Published:
2004-01-05
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
customer relationship management systems for high tech components:
... designed to take data from various systems and thus ... 2D and 3D visualization,
change management & quality ... of solutions required and sustainable to customer
bases ...
Published:
2004-07-22
-
Abstract:
Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marketing team have its say. Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal
Analyst P.J. Jakovljevic discovers that Cincom (...)
Excerpt related to
customer relationship management systems for high tech components:
Technology Evaluation Centers (TEC) Principal Analyst PJ Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marke...
Published:
2011-09-08
-
Abstract:
The product development life cycle - innovate, conceptualize, plan, design, procure, produce, deliver, service, and retire
- naturally includes multiple people, operating in multiple departments, and typically from multiple companies, each with
locations in multiple countries around the world. Solving in (...)
Excerpt related to
customer relationship management systems for high tech components:
The product development life cycle - innovate, conceptualize, plan, design, procure, produce, deliver, service, and retire
- naturally includes mu...
Published:
2003-10-09
-
Abstract:
RedPrairie's solution for the first time enables both private & third party logistic providers (3PLs) to meet the needs of
multiple vertical industries within a single WMS solution (...)
Excerpt related to
customer relationship management systems for high tech components:
RedPrairie's solution for the first time enables both private & third party logistic providers (3PLs) to meet the
needs of multiple vertical indus...
Published:
2003-01-09
-
Abstract:
Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises.
While it is a product that may raise the bar in its target markets, the competitive offering is not exactly a pushover. (...)
Excerpt related to
customer relationship management systems for high tech components:
Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises. While
it is a product tha...
Published:
2002-11-26
-
Excerpt related to
customer relationship management systems for high tech components:
... These nifty systems can even incorporate images and sounds to ... cost,
risk, and capital, while workforce management aims to maximize customer satisfaction and
...
Published:
2008-12-23
-
Abstract:
With a PLM solution in place, a company has the ability to automate, monitor, and track product development and revision
processes with their customers, suppliers, and employees amid the increasing pressures of mass customization, globalization,
regulatory compliance, outsourcing, and product accountabil (...)
Excerpt related to
customer relationship management systems for high tech components:
With a PLM solution in place, a company has the ability to automate, monitor, and track product development and revision processes
with their cust...
Published:
2004-07-19
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