-
Abstract:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest
in PLM, are as likely to lead the way. (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise reso...
Published:
2005-10-21
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Abstract:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through partnerships and acquisitions, they are creating viable products, which are enabling enterprises to see greater
return. (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through part...
Published:
2006-05-03
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
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Abstract:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively
address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and
the product’s underlying architecture, support chang (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address
these businesses’...
Published:
2008-02-27
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Abstract:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Published:
2002-06-24
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Abstract:
Infor has met several of its objectives with Infor Open SOA. The vendor has managed to resolve inherited customer retention
issues, move forward with “green” and corporate social responsibility initiatives, and even has a viable new product version
to offer Baan users. (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
Infor has met several of its objectives with Infor Open SOA. The vendor has managed to resolve inherited customer retention
issues, move forward w...
Published:
2008-07-02
-
Abstract:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest
in PLM, are as likely to lead the way. (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise reso...
Published:
2005-10-21
-
Abstract:
Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its
ability to develop its own applications in collaborative effort with its prominent customers. (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
... formation of the Oracle Product Lifecycle Management (PLM) Customer
... market, is nonetheless a pragmatic vendor that, maybe ... to the voice
of the customer and to ...
Published:
2004-01-05
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Abstract:
To help fashion players achieve the most out of adopting PLM methodology and systems while respecting the uniqueness of fashion
products and business processes, the article introduces a two-layer model to facilitate the process of selecting a fashion
PLM solution. (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
... not so successful until the vendor thoroughly rebuilt ... WBS), task
and resource management, and project ... as well as product-related components
of environmental ...
Published:
2009-10-05
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Abstract:
By espousing its namesake 5th generation of products that preserves flexibility and provides much more of its own ‘must have’
collaborative applications (i.e. SCM and CRM), J.D. Edwards may start looking forward to the future with its new winning attitude. (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
By espousing its namesake 5th generation of products that preserves flexibility and provides much more of its own ‘must have’
collaborative applic...
Published:
2002-10-02
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Abstract:
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has unveiled a number of new, possibly
revolutionary enterprise applications that it hopes will help it end a protracted dry season and put it back on the ERP top
chart. The company has invested two years and over a half (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has unveiled a number of new, possibly
revolutionary enterpris...
Published:
2000-09-07
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Abstract:
J.D. Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its
direct competitors’ upbeat postures. During this year's FOCUS conference for its QUEST User Group, J.D. Edwards demonstrated
somewhat more galvanized strategy than the one it initi (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
JD Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its direct
competitors’ upbe...
Published:
2001-07-03
-
Abstract:
The ultimate winner in the SOA market will have to provide industry-specific solutions solving essential problems that others
cannot. Focus must move away from technology lock-in and vendor dependency, to best solutions for customers, even if it means
customers can use competitor products. (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
The ultimate winner in the SOA market will have to provide industry-specific solutions solving essential problems that others
cannot. Focus must m...
Published:
2005-05-07
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Abstract:
Glovia International has launched the first full-fledged and versatile, manufacturing-oriented solution that is an on-demand,
enterprise resource planning software-as-a-service application. Its solution is good news for small and medium businesses
in more ways than one. (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
Glovia International has launched the first full-fledged and versatile, manufacturing-oriented solution that is an on-demand,
enterprise resource ...
Published:
2007-01-22
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Abstract:
Now that PeopleSoft has a pure Internet platform, a new set of products and a new assertive attitude, it faces strong retaliatory
actions from the competition. Can it achieve number two in the ERP space? (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
Now that PeopleSoft has a pure Internet platform, a new set of products and a new assertive attitude, it faces strong retaliatory
actions from the...
Published:
2001-06-07
-
Abstract:
PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now
has a pure Internet platform a new set of products and a new assertive attitude. This part examines the strengths and challenges
PeopleSoft now faces in today’s cutthroat competi (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now
has a pure Internet pl...
Published:
2001-06-06
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Abstract:
For the last several months, MAPICS, Inc. (NASDAQ: MAPX), a global provider of extended ERP applications for world-class
mid-sized manufacturers, has embarked on a painstaking process of producing a strategy going forward that would pragmatically
blend the company’s traditional values and success facto (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
For the last several months, MAPICS, Inc. (NASDAQ: MAPX), a global provider of extended ERP applications for world-class mid-sized
manufacturers, ...
Published:
2002-11-20
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Abstract:
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting
partners. PeopleSoft also has a new platform, a new set of products and a new surprising attitude of lambasting competition.
Further, its financial results for the second quarter (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting
partners. PeopleSoft...
Published:
2000-09-05
-
Abstract:
Cooperative markets and clever strategies controlling internal developments and guiding marketing may help Parametric Technology
Corporation (PTC) reach revenues of $1 billion (USD) by 2008. However, more impressive is this may make PTC an innovator in
product lifecycle management. (...)
Excerpt related to
customer relationship management vendor for electronics and high tech components:
Cooperative markets and clever strategies controlling internal developments and guiding marketing may help Parametric Technology
Corporation (PTC)...
Published:
2005-11-18
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