-
Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
... portfolio management, project management, customer
needs/feedback ... strategic sourcing/approved vendors list management
... visualization, change management & quality ...
Published:
2004-07-22
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
... manufacturing speed and change management; and automotive ... that
some other PLM vendors might currently ... manufacturing knowledge, a strong customer
service record ...
Published:
2004-07-22
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Abstract:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest
in PLM, are as likely to lead the way. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise reso...
Published:
2005-10-21
-
Abstract:
Despite notable functional and technological initiatives, the challenge for Epicor and its affiliate channel also remains
the management of multiple flagship ERP product lines. Also, while the products may have their separate niches, they will
in many more instances be similar enough to confuse former se (...)
Excerpt related to
customer relationship management vendors for computer equipment:
Despite notable functional and technological initiatives, the challenge for Epicor and its affiliate channel also remains
the management of multip...
Published:
2003-08-25
-
Abstract:
Facilities management software systems used to function in separate technology silos. Now, vendors are adopting Web-based
services, as well as on-demand and other emerging technologies. As the technology that solves the inefficiencies of working
with geographic information systems (GISs) and computer-aid (...)
Excerpt related to
customer relationship management vendors for computer equipment:
... Type: White Paper Description: Facilities management software systems ...
Now, vendors are adopting Web-based services, as ... systems (GISs) and computer-aided
design ...
Published:
2010-03-11
-
Abstract:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications map. However, we believe Baan’s path to full recovery will be quite thorny. Part 1 discusses Baan’s
history and where it is headed under Invensys. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications...
Published:
2000-11-29
-
Abstract:
Expanding incrementally, with goals that are carefully balanced with providing excellent customer support, close attention
to the bottom line, and leveraging a tried-and-true business model, partnerships and technologies has been ROI Systems' formula
of success. It is now in a position to move forward wi (...)
Excerpt related to
customer relationship management vendors for computer equipment:
... traditional ERP features with customer relationship management
(CRM), supply ... Customer' orders can be entered as ... contracts,
and contact management & marketing ...
Published:
2002-04-04
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Abstract:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and
accurate, leading to increased customer satisfaction. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quotin...
Published:
2007-11-16
-
Abstract:
Expanding incrementally, with goals that are carefully balanced with providing excellent customer support, close attention
to the bottom line, and leveraging a tried-and-true business model, partnerships and technologies has been ROI Systems' formula
of success. It is now in a position to move forward wi (...)
Excerpt related to
customer relationship management vendors for computer equipment:
... traditional ERP features with customer relationship management
(CRM), supply ... Customer' orders can be entered as ... contracts,
and contact management & marketing ...
Published:
2002-04-04
-
Abstract:
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary
of those terms. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary
of those terms.
Published:
2004-12-24
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Abstract:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst its competitors. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst
its competitors.
Published:
2003-06-04
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Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
customer relationship management vendors for computer equipment:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
... Outside vendors can have access to the ... Computer
telephony integration (CTI). Campaign Design , Customer Relationship Management
(CRM) Software Evaluation Report. ...
Published:
-
Abstract:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people,
which does not really help mind share creation in particular segments of interest. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people,
which does not really...
Published:
2003-06-14
-
Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
-
Abstract:
The Customer Relationship Management (CRM) RFP Template covers industry-standard functional criteria of CRM that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base refe (...)
Excerpt related to
customer relationship management vendors for computer equipment:
... Lists previously used vendors or agencies. ... external application
inbox for computer-based participants ... and Construction, Customer Relationship
Management CRM ...
Published:
-
Abstract:
Almost every company has been scrutinizing their relationships with partners more closely and figuring out how best to reach
and nurture them. With so much business going through indirect sales channels in the next five years, the need for some form
of partner relationship management (PRM) should not be (...)
Excerpt related to
customer relationship management vendors for computer equipment:
Almost every company has been scrutinizing their relationships with partners more closely and figuring out how best to reach
and nurture them. Wit...
Published:
2004-03-06
-
Abstract:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers. (...)
Excerpt related to
customer relationship management vendors for computer equipment:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers.
Published:
2003-10-11
-
Excerpt related to
customer relationship management vendors for computer equipment:
... management” and “supplier relationship management
(SRM)” monikers. ... The development and management of supplier ... individual
event) to vendors and suppliers ...
Published:
2009-07-10
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