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Abstract:
On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks
to develop and integrate industry-specific CRM solutions. (...)
Excerpt related to
general crm high tech components:
On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks
to develop and int...
Published:
2000-05-31
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Abstract:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high
tech manufacturers may be noting. (...)
Excerpt related to
general crm high tech components:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there...
Published:
2008-08-22
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Abstract:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation
(SFA), marketing automation, and field service/call c (...)
Excerpt related to
general crm high tech components:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much bro...
Published:
2002-11-08
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Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
general crm high tech components:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
-
Abstract:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high
tech manufacturers may be noting. (...)
Excerpt related to
general crm high tech components:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there...
Published:
2008-08-22
-
Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
general crm high tech components:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Published:
2010-02-05
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Abstract:
PeopleSoft manufacturing customers and J.D. Edwards customers in service industries should assess the vendor's product plans
given these customers might benefit if PeopleSoft shares functions between the product sets. (...)
Excerpt related to
general crm high tech components:
... PeopleSoft has already consolidated general and administrative ...
insurance, higher education, high-tech and electronics ... system, financial
modules, CRM, SRM, and e ...
Published:
2004-01-28
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Abstract:
PeopleSoft manufacturing customers and J.D. Edwards customers in service industries should assess the vendor's product plans
given these customers might benefit if PeopleSoft shares functions between the product sets. (...)
Excerpt related to
general crm high tech components:
... PeopleSoft has already consolidated general and administrative ...
insurance, higher education, high-tech and electronics ... system, financial
modules, CRM, SRM, and e ...
Published:
2004-01-28
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Abstract:
J.D. Edwards is leaner, meaner, much more aggressive and with a winning attitude than it has been in the past. It is not
easy to regain momentum in a down economy, and kudos to J.D. Edwards for seemingly succeeding in doing exactly that. (...)
Excerpt related to
general crm high tech components:
JD Edwards is leaner, meaner, much more aggressive and with a winning attitude than it has been in the past. It is not easy
to regain momentum i...
Published:
2002-10-07
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Abstract:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Excerpt related to
general crm high tech components:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Published:
2002-06-24
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Abstract:
J.D. Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its
direct competitors’ upbeat postures. During this year's FOCUS conference for its QUEST User Group, J.D. Edwards demonstrated
somewhat more galvanized strategy than the one it initi (...)
Excerpt related to
general crm high tech components:
JD Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its direct
competitors’ upbe...
Published:
2001-07-03
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Abstract:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will not easily be overlooked. (...)
Excerpt related to
general crm high tech components:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will no...
Published:
2002-07-29
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
general crm high tech components:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
Oracle remains a true IT powerhouse with fingers in many pies other than databases, such as application servers, and development
tools, which ranks it as an enterprise infrastructure provider, together with SAP, IBM at a higher and, and Microsoft at the
lower end of the market. However, Oracle may be get (...)
Excerpt related to
general crm high tech components:
Oracle remains a true IT powerhouse with fingers in many pies other than databases, such as application servers, and development
tools, which rank...
Published:
2002-04-17
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Abstract:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Excerpt related to
general crm high tech components:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Published:
2003-03-28
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Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
general crm high tech components:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
-
Abstract:
Even before the mega merger, PeopleSoft had already set it sights on a bigger manufacturing presence. PeopleSoft’s acquisition
of mid-to-large ERP system developer J.D. Edwards this summer, and most recently demand flow and lean manufacturing software
solution from JCIT, might indicate some deep though (...)
Excerpt related to
general crm high tech components:
Even before the mega merger, PeopleSoft had already set it sights on a bigger manufacturing presence. PeopleSoft’s acquisition
of mid-to-large ERP...
Published:
2004-01-27
-
Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
general crm high tech components:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
-
Abstract:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Excerpt related to
general crm high tech components:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Published:
2002-06-24
-
Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
general crm high tech components:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12