-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
general customer relationship management for electronics:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
general customer relationship management for electronics:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
general customer relationship management for electronics:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
Everything you always wanted to know about Contract Manufacturer, Clearly and simply explained.Read our free whitepaper! As
a contract manufacturer, Western Electronics makes assemblies for its customers. This translates into a huge volume of data
being exchanged—and an exponentially greater number (...)
Excerpt related to
general customer relationship management for electronics:
Everything you always wanted to know about Contract Manufacturer, Clearly and simply explained.Read our free whitepaper! As
a contract manufacturer...
Published:
2010-03-11
-
Abstract:
Your Challenge: Get Decision Makers' Approval for Auto Distributor Improves Bottom Line with ERP. Specific, Measurable, Achievable,
Relevant and Time-Bound. When Naghi Group’s annual revenue began to soar, it realized that running core business operations
on multiple systems was no longer feasible; its (...)
Excerpt related to
general customer relationship management for electronics:
... Naghi Group's electronics and automobile distribution ... as accounting
data, general ledger integration ... like to add customer relationship
management (CRM), Web ...
Published:
2010-03-11
-
Abstract:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth,
ROI has achieved a small market presence in general and (...)
Excerpt related to
general customer relationship management for electronics:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, w...
Published:
2000-06-22
-
Abstract:
Deltek recognizes that most organizations run their enterprises by using a sort of closed-loop, corrective action process.
However, most product-based businesses still need solutions to replace manual workarounds, and Deltek has embarked on a mission
to garner a one-stop-shopping portfolio. (...)
Excerpt related to
general customer relationship management for electronics:
Deltek recognizes that most organizations run their enterprises by using a sort of closed-loop, corrective action process.
However, most product-b...
Published:
2006-07-12
-
Abstract:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through partnerships and acquisitions, they are creating viable products, which are enabling enterprises to see greater
return. (...)
Excerpt related to
general customer relationship management for electronics:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through part...
Published:
2006-05-03
-
Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
general customer relationship management for electronics:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
Published:
2006-06-23
-
Abstract:
J.D. Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its
direct competitors’ upbeat postures. During this year's FOCUS conference for its QUEST User Group, J.D. Edwards demonstrated
somewhat more galvanized strategy than the one it initi (...)
Excerpt related to
general customer relationship management for electronics:
JD Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its direct
competitors’ upbe...
Published:
2001-07-03
-
Abstract:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a single source, even if they have to sacrifice some functionality. To that end, the company launched its
Complete Care program. Complete Care is possibly the mos (...)
Excerpt related to
general customer relationship management for electronics:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a s...
Published:
2000-10-02
-
Abstract:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people,
which does not really help mind share creation in particular segments of interest. (...)
Excerpt related to
general customer relationship management for electronics:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people,
which does not really...
Published:
2003-06-14
-
Abstract:
PowerCerv, a Tampa, FL based mid-market enterprise applications vendor, has been going through its second major attempt to
revitalize itself. In August it announced new products and new components to its e-business suite. Nevertheless, it still
has to deal with disappointing financial results for the se (...)
Excerpt related to
general customer relationship management for electronics:
PowerCerv, a Tampa, FL based mid-market enterprise applications vendor, has been going through its second major attempt to
revitalize itself. In A...
Published:
2000-09-12
-
Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
general customer relationship management for electronics:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
-
Abstract:
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and
are furthering its goal to be number three (after SAP and Oracle) in the world of enterprise resource planning vendors. (...)
Excerpt related to
general customer relationship management for electronics:
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle,
and are furthering its goal...
Published:
2006-04-26
-
Abstract:
With a flurry of alliance making activities, SSA GT is executing a strategy to save the company from oblivion by extending
the value proposition to existing customer base. SSA GT seemingly intends to achieve its all-round product portfolio and implementation
approach through in-depth strategic partnershi (...)
Excerpt related to
general customer relationship management for electronics:
... commerce, e-procurement, customer relationship management
(CRM), factory ... supply, consumer electronics, consumer goods/food ...
chemical and general manufacturing. ...
Published:
2002-01-03
-
Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
general customer relationship management for electronics:
... burden and improve its general competitiveness, the ... & marketing
automation, and customer service activities ... personalization and relationship
optimization, might ...
Published:
2002-06-12
-
Abstract:
i2 Technologies is the largest and fastest growing vendor of supply chain management software with $456 million in revenue
over the last twelve months and a 48% average growth rate over the last five years. Fueled by a powerful sales and marketing
machine and corporate development strategy, i2 will maint (...)
Excerpt related to
general customer relationship management for electronics:
i2 Technologies is the largest and fastest growing vendor of supply chain management software with $456 million in revenue
over the last twelve mo...
Published:
1999-08-01
-
Abstract:
Made2Manage, grasping the requirements of its SME target market, has been completing its evolution from a vendor of traditional
MRP software to a provider of holistic business applications, including integrated front office, back office, business intelligence
and e-business capabilities. However, the com (...)
Excerpt related to
general customer relationship management for electronics:
Made2Manage, grasping the requirements of its SME target market, has been completing its evolution from a vendor of traditional
MRP software to a ...
Published:
2001-01-04
-
Abstract:
Energy Innovator Implements a New Business Model with mySAP.Secure Documents and Other Package to Use In Your Dynamic System
for Energy Innovator Implements. Capstone Turbine Corporation, an energy innovator, needed to implement management, business
model, and strategy changes. It also needed to improve p (...)
Excerpt related to
general customer relationship management for electronics:
Energy Innovator Implements a New Business Model with mySAP.Secure Documents and Other Package to Use In Your Dynamic System
for Energy Innovator I...
Published:
2010-03-11