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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 overviews of customer relationship management for computer equipment


Zavanti ERP Is TEC Certified for ERP for Services and PPM for PSA Evaluation
TEC is pleased to announce that Zavanti ERP by Zavanti is now TEC certified in the enterprise resource planning (ERP) for services and project portfolio

overviews of customer relationship management for computer equipment  ERP Is TEC Certified for ERP for Services and PPM for PSA Evaluation TEC is pleased to announce that Zavanti ERP by Zavanti is now TEC certified in the enterprise resource planning (ERP) for services and  project portfolio management and professional services automation (PPM for PSA) software spaces.   Zavanti was founded in 2001 and is based in Sydney, Australia. Zavanti offers an end-to-end suite of solutions for the property development, building and construction, property management, and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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