-
Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
sales force automation selections for electronics:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
-
Abstract:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a
smooth migration path for existing customers. (...)
Excerpt related to
sales force automation selections for electronics:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth
migration path for...
Published:
2002-02-19
-
Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
sales force automation selections for electronics:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
-
Abstract:
The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers
and doubters. You'd think this issue would die, with more and more shoppers buying from far flung vendors: Boston to the Nanga
Tribes for buying original crafts; Dallas to Huangshan (...)
Excerpt related to
sales force automation selections for electronics:
The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers
and doubters. You'd th...
Published:
2005-03-18
-
Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
sales force automation selections for electronics:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
Published:
2006-06-23
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Abstract:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing the company
back to health while concurrently unveiling a new product release that can compete with the other products in the market.
Challenges however remain. (...)
Excerpt related to
sales force automation selections for electronics:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing
the company back to health whil...
Published:
2002-02-22
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
sales force automation selections for electronics:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Excerpt related to
sales force automation selections for electronics:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Published:
2002-06-24
-
Abstract:
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service
(proven fast implementations and customer loyalty) will remain important requirements for success, particularly in the lower
end of the market, vertical focus will be the key factor (...)
Excerpt related to
sales force automation selections for electronics:
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service
(proven fast implement...
Published:
2003-10-14
-
Abstract:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the
case with Procter & Gamble, developing their own social n (...)
Excerpt related to
sales force automation selections for electronics:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers ups...
Published:
2007-10-24
-
Abstract:
Recently reported financial results for fiscal 2002 might indicate QAD is nearing the turnaround point, with improved value
proposition and cash situation to spar with the economic slowdown and the fierce competition from the bigger vendors and many
of its peers. (...)
Excerpt related to
sales force automation selections for electronics:
... to promise (ATP) and shop floor sequencing, demand management, sales force automation
(SFA), electronic ... be included on a short list in selections for a ...
Published:
2002-03-28
-
Abstract:
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service
(proven fast implementations and customer loyalty) will remain important requirements for success, particularly in the lower
end of the market, vertical focus will be the key factor (...)
Excerpt related to
sales force automation selections for electronics:
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service
(proven fast implement...
Published:
2003-10-14
-
Abstract:
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility.
When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines
the lapses and promises in providing service (...)
Excerpt related to
sales force automation selections for electronics:
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility.
When faced ...
Published:
2004-11-02
-
Abstract:
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force throughout 1999. The market size for 1999, with the 4th quarter yet to be reported, is estimated at $18.5B-$19.5B
(12%-16% growth over 1998), with sales expected t (...)
Excerpt related to
sales force automation selections for electronics:
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force thro...
Published:
1999-01-01
-
Abstract:
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider
of holistic business performance solutions, including integrated front office, back office and e-business capabilities. (...)
Excerpt related to
sales force automation selections for electronics:
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider of
holistic business perf...
Published:
2000-08-29
-
Abstract:
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. This part examines how successful Epicor has been in completing its evolution from a vendor of financial
accounting software to a provider of holistic business p (...)
Excerpt related to
sales force automation selections for electronics:
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. Th...
Published:
2001-04-02
-
Abstract:
Baan remains one of only a handful of vendors that are capable of providing full application suites on scaleable platforms
that can be globally deployed by larger enterprises. (...)
Excerpt related to
sales force automation selections for electronics:
Baan remains one of only a handful of vendors that are capable of providing full application suites on scaleable platforms
that can be globally de...
Published:
2002-02-21
-
Abstract:
Despite the digital marketplaces’ limited takeoff, the Fujitsu/Glovia's vision still remains to become the leader in B2B
e-commerce for the global enterprises, pragmatically responding first to business globalization with the current multi-national
capabilities of the former glovia.hub product. (...)
Excerpt related to
sales force automation selections for electronics:
Despite the digital marketplaces’ limited takeoff, the Fujitsu/Glovia's vision still remains to become the leader in B2B
e-commerce for the global...
Published:
2004-01-22
-
Abstract:
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force throughout 1999. The market size for 1999, with the 4th quarter yet to be reported, is estimated at $18.5B-$19.5B
(12%-16% growth over 1998), with sales expected t (...)
Excerpt related to
sales force automation selections for electronics:
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force thro...
Published:
1999-01-01
-
Abstract:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst its competitors. (...)
Excerpt related to
sales force automation selections for electronics:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst
its competitors.
Published:
2003-06-04