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Software Functionality Revealed in Detail
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 telephone indicator


Credit (or Blame) KANA Express for Your Next Flower Delivery
It should be every company’s job to make it easy for customers to act on their needs and desires wherever they wish to engage with the company—in a retail store

telephone indicator  leverage a 24/7 toll-free telephone number and the Web for direct sales to consumers, growing a single flower shop into the world's largest florist, with revenues exceeding $700 million. Over the years and through a combination of internal development and strategic acquisitions, the family has expanded to include many other well-known gift brands, including Fannie May Fine Chocolates, The Popcorn Factory,  and Celebrations.com . Never one to shy away from leveraging technology for its business goals,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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The Flagship Enterprise Incentive Management Offering


The idea behind the Callidus TrueComp's initial design was for it to be sophisticated enough to tackle and manage the most complex and variable compensation plans, and yet simple enough to administer without heavy reliance on information technology (IT) resources.

telephone indicator  to manual, e-mail, and telephone-based systems, and with near complete accuracy. As a result of faster dispute resolution and increased trust in the compensation system, the sales force should be able to focus on closing business and not spend valuable time worrying about their compensation. What's more, the TrueResolution application keeps management informed of changes that may affect compensation, produces an audit trail for all requests and resolutions, reduces errors and the risk of fraud, and helps Read More

The Web-based Sales Portal-A Catalyst for Business Transformation


A sales portal is one of many tools that can be used to help transform a business, especially a consumer packaged goods company. In this article, key structural and functional elements, as well as the advantages of implementing and effectively using a sales portal, are discussed.

telephone indicator  traditional means, such as telephone, fax, e-mail, and snail mail. But there are inherent limitations and delays in these modes of communication which, in turn, handicap fast and accurate decision making. The Sales Portal and Its Key Functional Elements A portal is a Web-based application that enables companies to interact with channel partners, allowing for collaboration and exchange of real-time information. A portal is a tool that provides for both data extraction and data upload. Sales portals in Read More

(Software and Human) Help Wanted in Overwhelmed Retail Stores


My recent series on Quantum Retail presented the many difficult merchandise range and assortment planning issues that retailers face, and the ensuing tough decisions that they have to continually make in that regard. But a lesser-known fact is that even though retailers spend multiple billions of dollars on planning activities and supporting tools to bring customers to their stores, they only

telephone indicator  hour a day answering telephone calls. Stores often receive information from many different directions in a variety of forms, which can quietly become too much to handle. Internal analysis at some retailers have shown that on a weekly basis, the HQ staff send store managers over 2,000 pages of emails -- more than half of which contains task-related information. It takes approximately 65 hours per week for a manager to read and prioritize the weekly e-mail load, and store managers only work 42 hours a week Read More

Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

telephone indicator  computing environments. www.proxima-tech.com Telephone Australia 02 9458 1700 Germany 040 32005-405 United Kingdom 0870 870 0732 United States 720 946 7200 ©1998-2003 Proxima Technology, Inc., Centauri, and Centauri Business Service Manager are trademarks of Proxima Technology. Specifications are subject to change without notice. All other brand or product names are trademarks of their respective owners. Searches related to Reporting Value of IT Services with Balanced Scorecards : Attributes of Read More

Recession? Steal Market Share by Increasing Customer Service!


During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

telephone indicator  Technical Customer Service | Telephone Customer Service | Virtual Customer Service | ROI Customer Services | ROI Customer Service Account | ROI Customer Service Articles | ROI Customer Service Business | ROI Customer Service Call Center | ROI Customer Service Center | ROI Customer Service Communication | ROI Customer Service Companies | ROI Customer Service Complaints | ROI Customer Service Courses | ROI Customer Service Definition | ROI Customer Service Department | ROI Customer Service Examples | ROI Read More

PRONTO-Xi v.670 for Mixed-mode Enterprise Resource Planning Certification Report


Pronto Software's enterprise resource planning (ERP) software, PRONTO-Xi v.670, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC's research services for assistance with their software selection projects. Download this 39-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

telephone indicator  Xi v.670 for Mixed-mode Enterprise Resource Planning Certification Report TEC Product Certification Report: PRONTO-Xi v.670 If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. TEC's solutions, which include research, comparison reports, selection tools, consulting services, are driven by its powerful analysis engine, eBestMatch.TEC also provide Product Certification Report such as PRONTO-Xi v.67. Source: Technology Evaluation Centers Read More

Commsoft Technologies Fidelio (v.6) for ERP for Distribution Certification Report


The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

telephone indicator  Technologies Fidelio (v.6) for ERP for Distribution Certification Report The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More

TEC Product Certification Report: Meridian Global LMS 2008.2


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telephone indicator  Product Certification Report: Meridian Global LMS 2008.2 TEC Product Certification Report: Meridian Global LMS 2008.2 If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. TEC's solutions, which include research, comparison reports, selection tools, consulting services, are driven by its powerful analysis engine, eBestMatch™. We also have different documents about ERP,CRM,LMS,etc... Source: Technology Evaluation Centers Resources Read More

BYOD Without Tears: The Impact and Challenge for Network Engineers


Bring your own device (BYOD) is as much a sign of cultural change as it is an indicator of prevailing technology trends. But network performance and security concerns can arise when employees want to use their personal devices at work. This white paper looks at the challenges of integrating BYOD with corporate networks in a way that BYOD does not compromise connectivity or performance for established wired and wireless users.

telephone indicator  Without Tears: The Impact and Challenge for Network Engineers Bring your own device (BYOD) is as much a sign of cultural change as it is an indicator of prevailing technology trends. But network performance and security concerns can arise when employees want to use their personal devices at work. This white paper looks at the challenges of integrating BYOD with corporate networks in a way that BYOD does not compromise connectivity or performance for established wired and wireless users. Read More

Teck Cominco Ltd.’s Trail Operations


To store its wealth of transactional data, Trail Operations employs an ERP solution comprised of JDEdwards, Process Data Historian (PDH) and EtQ systems. To ensure proactive rather than reactive business decisions, it is imperative that management at Trail Operations have reliable and timely access to this data. While their ERP solution met all of management’s data capture requirements, its cumbersome reporting capabilities proved inhibitive to providing the key performance indicator (KPI) information necessary for quickly recognizing trends and driving improvements.

telephone indicator  Cominco Ltd.’s Trail Operations To store its wealth of transactional data, Trail Operations employs an ERP solution comprised of JDEdwards, Process Data Historian (PDH) and EtQ systems. To ensure proactive rather than reactive business decisions, it is imperative that management at Trail Operations have reliable and timely access to this data. While their ERP solution met all of management’s data capture requirements, its cumbersome reporting capabilities proved inhibitive to providing the key Read More

Coda Financials (V12) Product Certification Report


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telephone indicator  Financials (V12) Product Certification Report UNIT4's Coda Financials (V12) is now TEC Certified for online evaluation of Financial Packages solutions in the Accounting and Financial Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Extending VoIP to Remote Locations: Challenges and Solutions


In the past, the growing pains of voice over Internet protocol (VoIP) centered on voice quality. However, VoIP solutions are now attractive alternatives to conventional analog voice and the public switched telephone network (PSTN). As real-world VoIP rollouts continue, however, new sets of challenges are emerging; in particular, businesses are encountering unanticipated problems as they deploy VoIP to remote locations.

telephone indicator  (VoIP) (Wikipedia) Public switched telephone network (PSTN) (Wikipedia) Extending VoIP to Remote Locations: Challenges and Solutions IP PBX is also known as : Business VOIP PBX , Buy IP PBX , Compare IP PBX , Hosted IP PBX , Hosted PBX , IP Pabx , IP PBX Appliance , IP PBX , IP PBX Cost , IP PBX Equipment , IP PBX Comparison , IP PBX Features , IP PBX Hardware , IP PBX Hosting , IP PBX Manufacturers , IP PBX Market , IP PBX Phone , IP PBX Price , IP PBX Pricing , IP PBX Provider , IP PBX Review , IP PBX Read More

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With network operators facing eventual equipment obsolescence in their existing narrowband public switched telephone networks (PSTNs), the Multiservice Switching Forum (MSF) expects that end-to-end voice over Internet protocol (VoIP) solutions will necessarily replace PSTNs in the medium term. What are the primary issues that must be addressed to define a large-scale VoIP network capable of supporting full PSTN equivalence?

telephone indicator  existing narrowband public switched telephone networks (PSTNs), the Multiservice Switching Forum (MSF) expects that end-to-end voice over Internet protocol (VoIP) solutions will necessarily replace PSTNs in the medium term. What are the primary issues that must be addressed to define a large-scale VoIP network capable of supporting full PSTN equivalence? Read More

Internet-based Phone Service for Small to Midsize Companies


Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of their growth. Thus, new companies generally choose standard business phone lines from their local phone company along with multi-line phones. With voice over Internet protocol (VoIP) technology, however, small businesses now have a cost-effective, feature-rich alternative.

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