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Customer Care and Billing (CC&B)
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
 

 telephony switch


IP Telephony 201: The Nuts and Bolts of VoIP
In IP Telephony 101, I looked at the pros and cons of IP telephony, and a few of the considerations you should explore before making the switch to VoIP.We

telephony switch  of VoIP In IP Telephony 101 , I looked at the pros and cons of IP telephony, and a few of the considerations you should explore before making the switch to VoIP. We’ll turn now to the nitty-gritty of VoIP systems: the architecture, the equipment, the network structure, the software, and what you can expect to pay. But before we start, let’s get WAN and LAN out of the way. A LAN (local area network) serves a small geographic area (such as a localized group of buildings). A WAN (wide area network) is

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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Customer Care and Billing (CC&B)
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...

Documents related to » telephony switch

The Return on Investment of IP Telephony Management


Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic over the IP network is time-consuming, and requires the right tools and a proper budget. To fully understand the costs associated with IP telephony implementation, businesses must first conduct a thorough evaluation of their management options—prior to deployment.

telephony switch  using tools from IP telephony switch vendors, networkmanagement vendors, manager-of-manager product vendors, and IP telephony specialty tools. IP telephony switch vendors, including Alcatel, Avaya, Cisco, Mitel, NEC, Nortel, ShoreTel, Siemens, and others provide varying levels of IP telephony monitoring and management. The largest percentage of enterprises relies upon their IP telephony switch vendors to monitor their voice performance. Other IT managers rely upon their network-management tools (either Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

telephony switch  overnight so that the telephony traffic wouldn't degrade the network QoS demanded by their users. The results of the assessment showed acceptable voice quality for all calls. An initial implementation was then rolled out and the voice quality was very low because the voice traffic was now competing with other IP applications for bandwidth. Lesson Learned: A theoretical network readiness assessment can be accomplished completely offline to avoid negative impact during initial phases but real traffic must Read More

Voice over IP Reliability


We all know that computers, generally speaking, have not been as reliable as phones. And the fear, uncertainty, and doubt (FUD) surrounding voice over Internet protocol (VoIP) has been, in some cases, justified. However, for VoIP the question now is not whether reliability can be achieved, but rather how much reliability you can expect from the options available to you.

telephony switch  VOIP News and IP Telephony Resources , Voice Over Broadband , Data Over IP Embedded , Voice Over Internet , Get Free VOIP Technology Updates , Explores IP Communications , Voice of Network Convergence , Free Online Voice Over IP , Understand Voice Over IP , Voice Over IP Software . Comparing Three Different Approaches to Delivering 99.999% Availability Phone service is like air in today’s businesses: Its constant availability is both required and assumed. This state of affairs has arisen from more than Read More

7 Steps to a Successful IP Telephony Implementation


Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than just buying the latest equipment. Is IP telephony right for your organization and your network? Get the straight facts from an industry leader—along with a 7-step assessment and deployment checklist for a successful implementation.

telephony switch  major cause of IP telephony performance problems. Be sure to check the duplex settings of your connections and as well as the switch and router settings. Because the backbone has such a huge impact on performance, setting backbone connections to full duplex is particularly important. Plan for multi-site connectivity . Assess how much WAN bandwidth exists today between sites ' and how much is needed to support the anticipated number of voice calls. Define the number of connections between sites and Read More

10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract


Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most profit, while you just want to get the service and features you need at the lowest possible price. The key to avoiding a contract with more—or less—service than you need? Ask the right questions. Find out what you should ask before signing on the dotted line.

telephony switch  PBX solutions , IP Telephony , PBX services , PBX broadband supplier , hosted broadband supplier , analog IP phones , hosted PBX services , hosted PBX solutions , IP PBX technology , IP PBX solutions system , IP equipment . voip-news Signing up for a hosted IP PBX provider is just like signing up for cable TV; the provider is trying to lock you in to a long-term contract at terms that give them the most proit, while you're just trying to get the service and features you need at the lowest possible price. Read More

Can We Intelligently Use Part Numbers to Configure and Order the Right Products?


In the industrial automation industry, an overlooked, fatal flaw of sales configurator solutions is their inability to simultaneously configure part numbers and products. A greater concern is their inability to "decipher" product specifications from part numbers—that is, in reverse.

telephony switch  We Intelligently Use Part Numbers to Configure and Order the Right Products? Previous articles have clearly defined the concepts and features of product configurators, such as product options' selection rules, procedures, constraints, variants, and so on (see Product Configurators Pave the Way for Mass Customization and CRM for Complex Manufacturers Revolves Around Configuration Software ). However, there is one feature that is sorely needed by some industries and businesses that has hardly been Read More

The Move to PCI Express in Next-generation Systems


The next-generation input/output interconnect standard for the PC industry arises from PCI Express and PICMG 1.3 specifications. However, as platforms change to incorporate these standards, they’re virtually eliminating space for high-end telephony boards. When building telephony solutions, vendors must be aware of the changes in these specifications so that they can better use current and future systems for communications applications.

telephony switch  eliminating space for high-end telephony boards. When building telephony solutions, vendors must be aware of the changes in these specifications so that they can better use current and future systems for communications applications. Read More

Extending VoIP to Remote Locations: Challenges and Solutions


In the past, the growing pains of voice over Internet protocol (VoIP) centered on voice quality. However, VoIP solutions are now attractive alternatives to conventional analog voice and the public switched telephone network (PSTN). As real-world VoIP rollouts continue, however, new sets of challenges are emerging; in particular, businesses are encountering unanticipated problems as they deploy VoIP to remote locations.

telephony switch  of the total enterprise telephony pie, it can create disproportionate costs and problems if not adequately considered beforehand. The management issue Finally, it is essential for VoIP implementers to fully take into account the need for effective management of VoIP infrastructure at remote offices. Most IT organizations have tools in place for monitoring IP network infrastructure in remote office. However, this is not sufficient for ensuring the ongoing health of voice service across the data network, be Read More

Lakeview Technology Inc.


Founded in 1990, Lakeview Technology provides availability management solutions and services for the IBM(r) AS/400(r) midrange system. The company's flagship product suite, MIMIX(r), maintains a real-time copy of a production system's databases and objects on a hot backup. In the event of a planned or unplanned production system outage, MIMIX can switch users to the backup within seconds. The vendor addresses such issues as high availability, continuous operations, disaster recovery, and workload balancing needs.

telephony switch  Technology Inc. Founded in 1990, Lakeview Technology provides availability management solutions and services for the IBM(r) AS/400(r) midrange system. The company's flagship product suite, MIMIX(r), maintains a real-time copy of a production system's databases and objects on a hot backup. In the event of a planned or unplanned production system outage, MIMIX can switch users to the backup within seconds. The vendor addresses such issues as high availability, continuous operations, disaster Read More

Extreme Networks BlackDiamond Product of the Year


Network Magazine announced that Extreme Networks BlackDiamond 6800 was the Enterprise Backbone Device of the year.

telephony switch  Networks BlackDiamond Product of the Year Extreme Networks BlackDiamond Product of the Year G. Duhaime - May 25, 2000 Event Summary Every year Network Magazine examines all of the network products and rates them to determine best of breed in their area of expertise. The Extreme Networks (NASDAQ:EXTR) BlackDiamond 6800 Enterprise Backbone Device not only outperforms its competition, but also incorporates features previously found only in firewalls and load balancers. Layer 3 Ethernet switching is no Read More

Top 10 Concerns of Buying a VoIP Business Phone System


As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the wrong technology or vendor. A good business VoIP deployment will ensure no dropped calls, excellent sound quality, no latency, and perfect uptime. Learn the top 10 concerns that should drive your business VoIP vendor selection process.

telephony switch  IP Technologies , Broadband Telephony , Digital VoIP Information , Broadband Phone , Business Communications Services , Credit Card Data Sent by VoIP , Best VoIP Provider , Secure VoIP , Credit Card Data Sent by VoIP , VoIP Vendor , VoIP Best Practices , VoIP Capability , Voice Over IP Benefits , Buying VoIP System , Business Voice-messaging Applications , VoIP Voice Quality , Voice Over IP Providers . VoIP technology is not yet perfect, but there are many misperceptions about it too. Most of these are Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

telephony switch  around VoIP and IP telephony deployment . There are also many successes. PROGNOSIS management and monitoring tools make the difference.Successful VoIP deployment relies on careful planning, thoughtful infrastructure preparation, and a management platform designed for IP telephony's unique real-time performance requirements. Source : PROGNOSIS Resources Related to Voice over Internet Protocol (VoIP) : Voice over Internet Protocol (Wikipedia) The Definitive Guide to Successful Deployment of VoIP and IP Read More

Can We Intelligently Use Part Numbers to Configure and Order the Right Products?


In the industrial automation industry, an overlooked, fatal flaw of sales configurator solutions is their inability to simultaneously configure part numbers and products. A greater concern is their inability to "decipher" product specifications from part numbers—that is, in reverse.

telephony switch  We Intelligently Use Part Numbers to Configure and Order the Right Products? Previous articles have clearly defined the concepts and features of product configurators, such as product options' selection rules, procedures, constraints, variants, and so on (see Product Configurators Pave the Way for Mass Customization and CRM for Complex Manufacturers Revolves Around Configuration Software ). However, there is one feature that is sorely needed by some industries and businesses that has hardly been Read More